ANALISIS IMPLEMENTASI KEBIJAKAN PELATIHAN BERBASIS KOMPETENSI BAGI PEMANDU WISATA EDUKASI DI BANYUWANGI PARK
Abstract
Banyuwangi Park is one of the artificial tourist destinations that carries the theme of local culture as well as science, history, and environmental education. This research discusses the importance of improving the quality of tour guides to support professional services and educational tourism experiences for tourists with the aim of knowing how far the manager provides competency training in improving the quality of educational tour guides at Banyuwangi Park. The method used is descriptive qualitative with data collection techniques in the form of interview, observation, and documentation. The results showed that the competency-based training provided was able to improve the ability of educational tour guides to provide interesting and informative explanations according to the competency standards set by the Indonesian Ministry of Manpower. This training has a positive impact on visitor comfort and satisfaction while traveling at Banyuwangi Park. Based on the results of the study, competency-based training is very important in improving the professionalism of educational tour guides and supporting the development of education-based tourism in Banyuwangi.
References
Areros, W.A., 2013. Aspek Interpretasi Pada Implementasi Kebijakan Pemberian Izin Mendirikan Bangunan Oleh Badan Pela-yanan Perizinan Terpadu Kota Mana-do. Sosiohumaniora, 15(3), pp.312-319.
Bernadeta and Tini, W.K. 2014. Simple Morning Briefing. Jakarta: Scritto Books Publisher.
Goeldner, C.R. and Ritchie, J.B., 2011. Tourism: Principles, practices, phi-losophies. John Wiley & Sons.
Kementerian Ketenagakerjaan Republik In-donesia. 2017. Keputusan Menteri Ketenagakerjaan Nomor 341 Tahun 2017 tentang Standar Kompetensi Kerja Na-sional Indonesia (SKKNI) Bidang Kepe-manduan Wisata. Jakarta: Kemenaker RI.
Kementerian Ketenagakerjaan Republik In-donesia. 2019. Program Pelatihan Ber-basis Kompetensi Tour Guide. Jakarta: Kemenaker RI.
Liong, F., 2016. Morning Briefing@ Work. Gramedia Pustaka Utama.
Moleong, L.J., 2005. Metodologi Penelitian Kualitatif. Bandung: PT Remaja Rosda karya Offset Nawawi, Ismail, 2009. Public Policy: Surabaya: PNM.
Mulyadi, D., 2016. Studi Kebijakan Publik dan Pelayanan Publik: konsep dan aplikasi proses kebijakan publik berbasis analisis bukti untuk pelayanan publik.
Peraturan Daerah Kabupaten Banyuwangi Nomor 13 Tahun 2012 tentang Rencana Induk Pembangunan Kepariwisataan Ka-bupaten Banyuwangi.
Purwanto, E.A. and Sulistyastuti, D.R., 2015. Implementasi kebijakan publik: kon-sep dan aplikasinya di Indonesia.
Puspitasari, Y. and Muhamad, M., 2023. An-alisis kebutuhan pelatihan berdasarkan kompetensi pramuwisata di Provinsi Jawa Tengah (Competency-based training needs analysis of tour guide in Central Ja-va). Journal of Indonesian Tourism, Hos-pitality and Recreation, 6(1), pp.105-120.
Sahir, S.H., 2021. Metodologi penelitian. Penerbit KBM Indonesia.
Soraya, M., Soetarto, H. and Alfiyah, N.I., 2021. Optimalisasi pramuwisata dalam pelayanan kepariwisataan di Kabupaten Sumenep. Public Corner, 16(2), pp.42-63.
Sugiyono. 2016. Metode Penelitian Kuanti-tatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sulistyo, D., Putriana, M., Imsa, M.A. and Sari, W.P., 2024. Pengaruh Komunikasi Interpersonal Tourguide Terhadap Kepua-san Pengunjung di Taman Mini Indonesia Indah. Journal Media Public Rela-tions, 4(1), pp.24-33.
Tahir, A., 2014. Kebijakan publik dan trans-paransi penyelenggaraan pemerintahan daerah. Arifin Tahir.
Undang-Undang Republik Indonesia Nomor 10 Tahun 2009 tentang Kepariwisataan.
Warsita, B., 2008. Teknologi pembelajaran landasan dan aplikasinya.
Yoeti, O.A., 1995. Tours and travel management. Pradnya Paramita.
Copyright (c) 2026 Kanom, Alfani Nabila, Bella Angelica, Ade Aulyaning Puji Asyafitri, Putri Pratama Madani

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
The author whose manuscript is published agrees to the following conditions:
- Publication rights of all journal manuscripts published / published on the JKTP website are held by the editorial board with the author's knowledge (copyright remains the author's).
- The formal legal provisions for access to digital electronic journal articles are subject to the provisions of the CC Attribution-Non-Commercial 4.0 license, which means JKTP has the right to store, transfer media / formats, manage in the form of a database, maintain, and publish articles without asking permission from the author as long as the author's name remains as the copyright owner.
- Manuscripts published / published in print and electronically are open access for the purpose of education, research and libraries. Apart from these purposes, the editorial board is not responsible for violations of copyright law.


.png)









